As the dynamics of the healthcare industry continue to evolve, you need a partner that can provide technology to help you manage it. GroupCast Messaging System of voice broadcast services assist healthcare companies, employers, and insurance companies by automating and expediting HIPPA compliant contact with their customer and employee base. Through these services manufacturers, health organizations and pharmacy benefit managers can create and distribute personalized messages which impact your bottom-line. These services can be used as stand alone campaigns or in conjunction with live agents. Our connect back feature allows you to keep your call center much more productive and provide a major investment on return.

The opportunities are endless but here are just a few applications for consideration:

Staffing Issues - How do you handle the situation whereby someone calls in sick? Typically, you get on the phone and start calling down your list till you find someone to fill the slot. Why not let GroupCast Messaging make the calls for you and find someone to work. Meanwhile, you will be able to get back to doing what you do best.

Drug Recall - Do you have a plan of action for the recall of any of your prescription or over the counter medications? Most pharmaceutical companies do not even think about a plan until they are scrambling and it is too late. Let the technology of GroupCast Messaging help you find peace of mind. Our electronic and voice products can assist by tracking who received your message so you can rest assured that your company has given consumers the best attention necessary.

Open Enrollment - Having trouble getting your open enrollment packages completed and back on-time? Our personalized message system assists Human Resource Departments of Fortune 500 Employers, Health Care Organizations and Insurance Companies to create follow-up calls at home to ensure they have received your enrollment package, understand the due date and can directly connect back to your call center for additional help.

Scheduled Appointment Reminders - Most healthcare providers today are contacting customers the old fashioned way for their scheduled medical appointments. Our automated system let you contact customers faster and track changes in your schedule. Since mailed reminders can be overlooked due to mailbox clutter, clients are more respective to your call and the ability to change the appointment if needed. This keeps the provider and the clients happy.

Credentialing - Having trouble with your Primary Source Verifications on your providers? Our outbound and inbound IVR solutions can help! GroupCast Messaging can dramatically help your credentialing department to improve your efficiency, reduce time for providers and decrease expenses. Our proprietary algorithm allows you to input the variables needed to keep your provider relations team busy by verifying information needed to maintain your records in a timely fashion.

Introduction of Generic Products - Wouldn't it be nice to inform consumers about the possibility of utilizing a generic product instead of a name brand? Pharmacy Benefit Managers could use GroupCast Messaging to send a recorded phone message to alert customers that a new generic drug has been introduced. This provides a win-win situation since it can reduce costs for both the health plans and consumers. The message can offer information and allow the consumer to either connect back to the call center to request additional information, transfer directly to a live agent or leave a message for follow-up.

Collection options - Are you looking for a more effective way to communicate with members regarding late payments? GroupCast Messaging provides you with a state-of-the-art solution that can dynamically be created to get in touch with delinquent payments and provide credit card collections.

This is only a small fraction of the applications that GroupCast Messaging can provide your healthcare company. Please click here to provide additional information so together we can identify healthcare solutions that bring value to your clients.