GroupCast Messaging Locator Service
offers businesses with multiple locations the ability to publish a single
nation-wide or regional toll free number that when called will direct customers
to their nearest location. There are many benefits to providing your customers
and prospects with a single toll free number to reach your locations: speed,
cost savings, ad space savings, ease of consumer recall and number retention,
increased response, and increased call control and information are just a few
of the many benefits you will enjoy with GroupCast Messaging Locator Service.
GroupCast Messaging Locator Service is a feature-rich service. Some of the
options you can order are:
|
|
Caller Greetings & Announcements |
|
|
Menu-based Routing |
|
|
Phone Number, Area Code, Exchange and/or Zip Code Routing |
|
|
Logical Routing (call conditions, time, day, overflow, etc) |
|
|
Call Center Integration) |
|
|
Ethnic Language Options (Hispanic, French Canadian, etc) |
|
|
Cell Phone Routing |
|
|
Text-to-Speech or Live Recorded Voice Playback |
GroupCast Messaging Locator Service allows multi-location companies to leverage
a single toll free number to increase response and drive business direct to
their locations. Why add the cost of a live call center to tell customers where
you are located when GroupCast Messaging Locator Service can do it
automatically for a fraction of the cost? With GroupCast Messaging Locator
Service calls can be automatically routed to the nearest location or callers
can be given the option to choose a location from several nearby locations. Your
callers can have the option directly connect to a location or simply hear the
local address, phone number and hours of operation.
With GroupCast Messaging Locator Service you control your incoming calls from
the start and will gain insight into how your locations handle those calls by
reviewing GroupCast Messaging user-friendly call detail reports. How many calls
are not being answered? How long does it take locations to answer the phone?
How many calls arrive before or after hours? How long do callers stay on the
phone? Are you giving out busy signals? These are the types of questions you
can answer with GroupCast Messaging Locator Service.
Don't make your customers and prospects work to find your locations and phone
numbers. Give them the ease of making one call to do business with your
company. They will be pleased and so will you.
|