Solutions

Automated Phone Surveys

Automated phone surveys are ideal for collecting basic information from a wide audience quickly and efficiently. Participation rates can exceed 35%, and the data is available for analysis within minutes after a survey is launched.

Automated Phone Survey Options

Creating and managing automated phone surveys is a specialty of GroupCast. A proprietary development tool enables GroupCast to build and publish response surveys quickly, accurately and inexpensively. You can easily collect numeric and voice input from survey recipients. And you can set up an unlimited number of questions and randomize question delivery if desired.

Automated Phone Survey Applications

The sooner you can collect data, the faster you can complete projects, make decisions, or improve organizational performance. Consider using an automated phone survey to get the feedback that you need.

Examples of surveys you can launch with GroupCast:

Consumer Phone Surveys

Businesses are increasingly turning to phone surveys to gain insight into customer satisfaction, loyalty, and behavior. Phone surveys can be an invaluable tool in your ongoing efforts to improve CSAT scores, identify consumer trends, or gather product feedback.

Academic Research Phone Surveys

Educational institutions such as colleges and research universities rely on phone surveys to complete research projects. GroupCast offers the tools you need to offer both simple and complex surveys for any number of recipients.

Phone Surveys For Other Organizations

Many corporate and nonprofit organizations are using phone surveys to gain feedback from key organizational stakeholders. The applications are limitless!

Automated Phone Survey Features & Benefits

Here are just a few of the many applications and benefits of voice driven automated phone surveys:

Applications

  • POS Surveys
  • Customer Satisfaction
  • Broader Reach
  • Academic Research
  • Health Screening Questions
  • Political Polling
  • Post-Appointment Check-Up
  • Employee Screening & Feedback

Benefits

  • Quick to Market
  • High Response Rates
  • New Product Research
  • Immediate Feedback
  • Reduced Workloads
  • Actionable Information
  • Option to Connect to Live Agent
  • Low Cost

To request more info on GroupCast please fill out the form below or call us toll-free at 1-800-829-0067.

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