Simultaneously Send Messages to Thousands Quickly
GroupCast's suite of voice broadcast and IVR services enables businesses, schools, health care providers, goverement agencies, and other organization types a means to send recorded telephone messages simultaneously to tens, hundreds, or thousands of recipients fast. Voice broadcast combines the personal qualities of the human voice with interactive response capabilities, allowing recipients to respond immediately to the message received. GroupCast can be used across a variety of applications such as automated appointment reminders, customer service messaging, membership communications and staff notifications.
The opportunities are endless but here are just a few applications for consideration:
Automated Phone Survey - Voice broadcast is the perfect solution for capturing customer satisfaction data. Calls can be place immediately following customer interactions ensurinng timely and actionalable feedback.
Appointment Reminder -Forgotten scheduled appointments and missed reservations cost businesses millions in lost revenue and missed opportunities each year. You've worked hard to get a customer to commit to your business; don't stop there - remind them of their appointment or reservation the day-of or night before with GroupCast.
Product Recall - Do you have a plan of action for the recall of any of your products? Most companies do not even think about a plan until they are scrambling and it is too late. Let the technology of GroupCast Messaging help you find peace of mind. Our electronic and voice products can assist by tracking who received your message so you can rest assured that your company has given consumers the best attention necessary.
Collection Options - GroupCast represents a low-cost, high impact solution for communicating with customers within the payment cycle. Ideally suited for pre-write off communications, voice broadcast has proven to be a powerful tool for reminding and motivating customers to make payments. With live agent connect-back, and real-time insertion of financil data, our voice broadcast collection solution will help you collect more money faster and at less cost and effort.
Business Continuity.
Sale force/Work force Communications - Wish you had a better way to communicate with your sales force, dealers or value added resellers? GroupCast Messaging provides enterprises with a personalized recording allowing the flexibility to discuss new products, contests, and other incentives. Reach out to your most valuable asset, your employees and/or partners, providing them with timely information.
This is only a small fraction of the applications that GroupCast Messaging can provide your enterprise company. Please click here to provide additional information so together we can identify enterprise solutions that bring value to your clients.