Customer Notification Solutions for Utilities
Phone, Email and Text Broadcast Messaging for Customer and Staff Communication
When so many depend on your company to keep their lights on, water flowing, dial tone humming or pilot burning, time-critical customer and staff notification are an important part of your operations. GroupCast's capabilities help utilities of all sizes rapidly deliver phone, email and text messages to their customers, crews and staff, in a variety of response scenarios.
There When You Need Us
GroupCast offers a variety of notification capabilities to meet your needs.
Self service. Direct client access to our system, via web or mobile apps, where tens, thousands or even millions of messages can be launched with point and click control. See real-time results and manage broadcast timing with ease.
Managed service. Our professional staff is available 24/7, ready to manage your broadcasting needs upon receipt of your data file and instructions - as well as follow with detailed message completion reports.
Integrated solutions. Use the GroupCast API to embed our User Interface (UI) into your CRM or enterprise management system. This allows you to send voice, email or text alerts on demand or automatically triggered by threshold conditions.
Get Your Messages Out, Costs Down and Efficiency Up!
| • Service Interruption Notifications | • Service Restoration Notices |
| • Collections and Payment Reminders | • Staff and Crew Communications |
| • Boil Orders and Safety Notices | • Customer Service Alerts and Notices |
| • Automated Appointment Reminders | • Disaster Recovery Coordination |
GroupCast offers powerful and reliable technology. With over 500 million messages delivered, GroupCast has been tried, tested and proven effective. Let us put our experience and patented processes to work for you. With a variety of billing and plan options, GroupCast is the perfect fit for any public or private utility.