Product Recall Notifications

Product recall notifications are an essential risk mitigation tool for retailers who maintain detailed customer and supply chain data. Warehouse clubs, grocery chains with loyalty programs, pharmacies, and other major retailers can use GroupCast solutions from Intrado to quickly notify customers, staff, and distribution channel members about recalled products, protecting consumers and business.

Product Recall Notification Applications

Food, drug, and consumer goods retailers across the country rely on Intrado's GroupCast notification system for comprehensive system-wide communications from consumer recall notices, to store manager communications, to employee announcements.

Benefits of Product Recall Notifications

Scalable. The GroupCast system has the capacity to support campaigns ranging from millions of consumer alerts to simple store-level shift alerts.

Multi-Modal. Reach customers with personally recorded voice, email or text messages, with support for more than 50 languages. Additional services include:

  • Basic Messaging
  • Instant Translation to More Than 50 Languages
  • Polls & Voice Surveys
  • Data Collection & Reporting

Data Integration. The GroupCast system integrates with more than 130 data sources.

Easy-to-Implement. Intrado's GroupCast system is a web-based service (SaaS) and therefore requires no on-site hardware, phone lines, or software for use. The system is designed to be operated by your staff and requires basic Internet and PC skills. The GroupCast system can be fully operational in just hours. Managed services are also offered for intermittent deployments, or for deployments where the client does not wish to manage their own broadcast activity.

To request more info on GroupCast solutions from Intrado, please get in touch via our contact form or call us toll-free at 1-800-829-0067.